I would like to give many thanks to Gareth Arthurs and the team.
My little dog Pepper had to have surgery and I was so worried and stressed about this.
Gareth was very calming and explained fully and very detailed about the procedure and aftercare.
I had regular updates from the girls at the practice and from Gareth once surgery had been done, and again in the evening to let me know how she was. Once she had been discharged Gareth explained in full detail what I needed to do to help Pepper in her recovery; I was given a printed copy of these details and amounts of medication to give, which I found very helpful.
Pepper was well looked after during her stay and was treated as one of their own.
Pepper does need to go for another operation on her other leg and I will be booking her in with Arthurs Orthopaedics to have this done as in my opinion this is the best practice I have ever know, I would highly recommend to anyone.
Our puppy Jack was referred to Gareth with hip problems, Gareth went through the options and we decided to go for the Triple Pelvic Osteotomy, he explained in full what it entailed and also provided us with written instructions saying the same.
After the op, again explained fully how to look after him and gave us paperwork for referral, he was on hand to answer questions we had no matter how trivial.
I can't thank him and his team at the Towcester Surgery enough for their kindness and professionalism and Jack is on his way to a full recovery.
No safer hands for your pets.
Have just had my Springer Spaniel operated on by Gareth, who put my mind at rest with his calm explanation of what was involved, my dog Pebbles went off with him for her operation happily, she returned to me happily and has settled back at home wonderfully.
The whole team at Towcester and Weedon Vets and Arthurs Orthopaedics were fantastic ,would recommend to anyone . Big thank you from me !
My Pug was referred to Gareth for further assessment and after some shaky and confusing information received elsewhere; Gareth carried out a thorough consultation and listened to what had happened. He was patient, professional and explained all options open to us. I’m so glad we were put in touch as Gareth made a previously stressful situation stress free. I feel confident in his assessment and that he didn’t put my dog under anaesthetic unnecessarily despite the appointment being booked for precisely that. He led with what was best for our dog and I couldn’t be happier with the service and outcome. Thank you so much!
I cannot recommend Gareth more highly. Our springer spaniel Charlie was referred to him by Vets4Pets. Charlie had been limping for some time and Vets4Pets had identified arthritis. From the first meeting I could immediately tell that Charlie would be in safe hands. Gareth was extremely thorough in his initial examination and explained the options available in terms that, as a layman, I could easily understand. The costs were clearly detailed so I felt well informed about our options but, furthermore, Gareth provided a really comprehensive summary in writing of what we had discussed and the options which is invaluable if you are as forgetful as me!
I had a number of questions after the initial consultation and Gareth would always answer my e-mails very promptly giving further information or calling me if it was something that needed a discussion to explain. This responsiveness was mirrored throughout the whole process and was so reassuring.
We opted to have a CT scan which confirmed what Gareth had suspected as well as a "fractured radio-carpal bone" which was causing the limp. We elected to go for the "pancarpal arthrodesis" which Gareth explained to me would be fusing the lower limb as his initial examination had identified a larger than normal range of movement in his wrist joint.
Gareth kept us informed on the day of the procedure regarding how things had gone. We were also kept fully informed post op when he was keen to tell us how Charlie was behaving to see if this was typical. Post operation care was critical and this was really clearly described to us as to what to do and again this was set out in writing as well. We were really nervous about caring for Charlie after the operation and I was massively impressed by how much time Gareth took to answer any questions we had regarding how things were healing as well as allowing us to send images to make sure all looked well!
10 weeks on Charlie is doing fantastically well. He has had an x-ray and the operation has been successful. He is so keen to get off the lead and we are looking forward to eventually being able to do that for the time in several months.
Throughout this time Gareth has been extremely clear, transparent about costs and, most importantly, is clearly highly skilled in his field. Huge thank you from us and, of course, Charlie.